First, we would like to let you know that our company is bonded and insured for any accidents or damages that may occur in your home during our cleaning services. Feel free to call us within the first 24 hours to make your warranty valid in case the service we provided does not meet your expectations or if any cleaning-related incident occurred.
(included in regular cleaning and more detailed in deep)
(included in regular cleaning)
We do not provide maid service, such as hand washing dishes, laundry neither washing, drying, folding, hanging up, nor putting away laundry.
ARRIVALS: We work 6 days a week during the following arrival time frames: 8 -10am, 10am-12pm , 11am-1pm, 12pm-2pm & 2-4pm, Monday-Saturday. We do not work on Sunday’s. We never give exact time arrivals due to many factors, such as weather, traffic, car problems, etc.
CANCELATIONS: They have to be at least 24 business hours in advance. All cancelations must be received before 5pm Eastern time. Any cancelation made same day and less than 24hrs. will have a $50.00 last minute cancellation fee.
MATERIALS: We supply our own products and equipment, unless there is a specific product (yours) that you wish for our teams to use, don’t worry about supplying anything. If you do wish for them to use your products/ equipment, please let us know.
PAYMENTS : We accept cash and credit/debit card payments only. Checks are acceptable ONLY if on a recurring schedule.